Privacy Policy

Last updated: September 8, 2026

At Vastram, we take your privacy seriously. This policy describes how we collect, use, and protect your information when you use our mobile application and services.

1. Information We Collect

Account Information: When you sign up, we collect your email address, phone number, and shop details (such as shop name, address, and GST number).

Customer Data: To provide our booking services, you input your customers' names, phone numbers, and addresses into Vastram. We store this data on your behalf, but we do not sell or market to your customers.

2. How We Use Your Information

We use your data solely to provide the Vastram service to you: synchronizing your bookings across devices, generating your invoices, and facilitating subscription payments. We do not sell your shop's data or your customers' data to third parties.

3. Third-Party Processors

We share the minimum data necessary with a small number of processors to run the service: Supabase (database, authentication, and file storage), RevenueCat and the App Store / Google Play (subscription billing on mobile), and Razorpay (subscription billing on the web app). Each processor only receives the data it needs to perform its function — for example, Razorpay and RevenueCat receive billing and entitlement information, not your customers' booking details.

4. Data Security

All data is stored securely using enterprise-grade encryption. Your data is isolated per shop using strict Row Level Security (RLS) policies, meaning no other Vastram user can ever see your shop's information.

5. Data Retention & Your Rights

We retain your shop's data for as long as your account is active. To request a copy of your data, or to request deletion of your account and associated data, email us at [email protected] — we'll respond within a reasonable time.